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FAQ
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General Questions
What is Paige?
Paige is a simple-to-use solution for legacy and estate planning. It’s an easy and affordable tool that allows you to create a will, organize and store critical documents and passwords, and even keep memories and messages for loved ones to view in the future. Paige helps remove stress and confusion from end-of-life preparations, giving you and your family peace of mind.
What can I do on Paige?
With Paige, you can:
- Create a legally valid will.
- Securely store financial and medical documents.
- Manage and securely share passwords.
- Record, store, and schedule messages for loved ones.
- Collaborate with trusted family members and advisors.
Can I add my pet to my will?
Yes! You can add your pet in the Specific Gifts section of your will.
In which states is the online will maker available?
Paige’s will product is available in 49 states plus Washington, D.C. Louisiana will be added soon! Visit our website to check availability and sign up for updates.
How do I download a copy of my will?
To download a copy of your will, log in to your account, go to My Plans, and navigate to the Will & Testament section.
Can I nominate guardians in my will?
Yes! Under the About Them section of Paige’s online will maker, you can designate guardians for your children.
Do you offer joint wills?
Paige does not currently offer joint wills, but the Family Plan includes a will for both you and your spouse.
How do I make my will legally valid?
After creating your will, you must sign it in accordance with your state’s laws. Most states require the signature of two witnesses and notarization. Paige provides state-specific signing instructions.
Does an attorney have to sign my will?
No, an attorney is not required to sign your will, but notarization and witness signatures are necessary for legal validity.
Do I need to file my will with the county clerk?
It depends on your state and county. Some states require filing, while others do not. However, it is generally recommended to ensure easy access.
Does my will need to be notarized?
Most states require notarization for a will to be legally valid. Paige provides instructions based on your state’s requirements.
Where can I get my will notarized?
Notary services are available at many banks, public libraries, and local court offices. Some states also allow online notarization.
Signing Up & Account Management
How do I sign up for Paige?
Signing up is easy! Visit www.go-paige.com and click the Sign Up button to create your account. Once set up, you can begin organizing your estate and important documents.
How do I reset my password?
Click the Forgot Your Password link on the login page. You will receive an email with instructions to reset your password.
What subscription options are available?
Paige offers three subscription plans:
- Will & Wishes for You: Includes a will for yourself, unlimited updates, and digital vault access.
- Family Will & Wishes for Two: Includes wills for you and your spouse, plus additional features.
- Wishes & Digital Legacy: Focuses on digital vault, messages, and final wishes planning.
Security & Document Storage
Is my information secure on Paige?
Yes! Paige uses bank-grade encryption and multi-factor authentication to protect your personal data.
What types of documents can I store?
You can securely store essential documents, including:
- Wills & estate plans
- Financial records (banking, investments, insurance)
- Medical directives
- Property deeds & mortgage documents
- Important personal documents (marriage license, Social Security card, etc.)
Can I share documents with others?
Yes! Paige allows you to securely share specific documents with designated individuals immediately or upon your passing.
Delegates & Account Access
Who should I assign as a delegate?
Assign at least two trusted individuals who will need access to your estate documents, passwords, and financial records when needed.
How do I add or remove a delegate?
You can assign or remove a delegate by accessing your contact list in Paige and updating permissions.
How much access do delegates have?
Delegates can only see documents you specifically grant them access to. After your passing is verified, they gain read-only access to your entire account.
Password Management
What is password management on Paige?
Paige allows you to securely store and manage online account passwords. This ensures that your information is protected and accessible when needed.
Who has access to my passwords?
Only you and your designated delegates will have access to your stored passwords. Access is granted upon your passing, ensuring your loved ones have the necessary information.
Posthumous Messaging & Reporting a Passing
Can I schedule messages to be sent after my passing?
Yes! Paige allows you to create and schedule messages, ensuring your loved ones receive important sentiments or instructions after you pass.
How does someone report a passing?
A designated delegate can log into Paige, go to Shared With Me, and select Report a Passing to begin the verification process.
What documents are needed to verify a passing?
Accepted documents include:
- Death certificate
- Obituary
- Burial permit
Support & Contact Information
I need help with my account. Who do I contact?
For assistance, contact help@go-paige.com or use the live chat feature on the Paige website.
Can someone walk me through the process?
Absolutely! Our team is happy to assist. Reach out to help@go-paige.com for guidance.
Paige employs that same level of security you’ve come to expect from your financial institutions.
Why chose us?
